(UPDATE) ALL Philippine National Police (PNP) units were directed to respond within three minutes to emergency calls under the revitalized and technologically advanced hotline E911.
In issuing the directive, PNP chief Gen. Rommel Francisco Marbil mandated all police units to respond, regardless of location, within three minutes to any emergency call.
PNP Public Affairs Chief Col. Jean Fajardo said the initiative is part of the campaign to enhance public safety and ensure that all communities, particularly the most vulnerable, receive prompt and effective police assistance.
PNP chief Gen. Rommel Francisco Marbil. PHOTO FROM PHILIPPINE NATIONAL POLICE
“Every Filipino deserves a quick and efficient police response, regardless of their location or status. The revitalized hotline E911 is not just a technological improvement; it is a crucial component of our mission to make every community feel secure and supported by the PNP,” Fajardo said Sunday.
The E911 system, which replaced the Patrol 117, incorporates advanced technology designed to reduce response time and improve coordination among emergency services.
“Our citizens rely on us during emergencies, and we have to ensure that every E911 call is met with the swift and effective response it deserves,” Marbil said.
He also urged the public to use the E911 service responsibly, stressing that the system’s effectiveness depends on the cooperation and good judgment of all citizens.
Last Friday, the PNP introduced the sophisticated emergency response system dubbed E911 in Metro Manila for a 24/7 quick response during emergencies.
Patterned after the United States’ 911 hotline system, Metro Manila’s E911 was launched in Camp Crame under an agreement signed between the Department of the Interior and Local Government and PLDT, along with US firm Next Generation Advance.
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