One in five rail passengers forced to stand in morning peak

One in five rail passengers arriving into major cities in England and Wales during the morning rush hour were forced to stand, official figures show.

The average number of commuters pouring into urban centres on a daily basis rose by 13% to 1.7 million on average between September and December 2023, compared to the same period the year before.

But train operators increased seating capacity by just 2% over that time, according to a report published by the Department for Transport (DfT).

Alex Robertson, chief executive at Transport Focus, the watchdog said: “Our research shows that getting a seat is in the top five priorities of what passengers want from the railway.

“This will need to be considered alongside other priorities for investment as demand continues to increase.”

Of the largest cities, London saw the highest number of arrivals during the period, at a daily average of 1.1 million which was a 14% increase on the same time the previous year.

It is about 10 times higher than Birmingham, the city with the next-highest number of people travelling in every day at 108,400.

But while the mornings on trains in London were busy last year, they were not as crowded as pre-Covid travel.

The figures indicate that people’s travel habits have changed since the pandemic, with more passengers arriving outside the morning peak.

In autumn 2019, 55% of London-bound passengers came in between 7am and 10am. By 2023, that proportion had dropped to 45%.

However, people are continuing to return to their workplaces.

Stripping out the effect of the Elizabeth Line, which was launched in 2022, the figures show that the number of arrivals into major cities in England and Wales dropped by just 73,000, or 4%, between autumn 2019 and autumn 2023.

A spokesperson for the DfT said: “We are bringing operators back under public ownership and leading the biggest overhaul of our railways in a generation.”