Shell Business Operations Manila celebrates 20 years of world-class service

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Shell Business Operations (SBO) Manila proudly celebrated its 20th anniversary, gathering colleagues and friends from across Shell companies in the Philippines. This milestone is a testament to SBO Manila’s journey over the past two decades. With the theme “Weaving Together As One,” SBO Manila moves forward to become a stronger organization, bringing together the best talent and keeping the vibrant energy of its community alive.

From its humble beginnings in 2004 with just less than 50 staff, SBO Manila has grown exponentially to over 4,500 employees, making it one of Shell’s largest business operations and one of the largest in the Philippines. It provides 24/7 world-class service to Shell customers, partners, and staff worldwide and is a cornerstone of support in finance, human resources, customer service, and many other critical areas.

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