Postpaid plans offer convenience and reliable services, but they have also become a target for scammers looking to exploit unsuspecting users. With flexible data options and premium services, postpaid customers are at risk of falling victim to security threats.
While concerns about personal and financial data are valid, being aware of common scams can help protect users.
According to Smart Communications, here are three tactics to watch out for:
1. Phishing and OTP Scam – Scammers often use a “synthetic identity” as a common tactic in credit muling. This includes creating fraudulent websites and social media pages that resemble legitimate telco providers that trick you into sharing personal information, such as your name, address, and even your One-Time Password (OTP).
2. Deceptive Deals – If something seems too good to be true, it probably is. Scammers sometimes lure unsuspecting individuals with enticing offers such as affordable postpaid plans, freebies, or no monthly amortizations on social media or via text messages.
3. Document Fraud – Scammers may present forged or fabricated documents, such as authorization letters, to deceive applicants into believing their applications for retention or new connection plans with devices will be approved. These scammers request personal information from customers, claiming they can make the downpayment in-store or process it online on the customer’s behalf.
Falling victim to scams can have serious consequences, making your data and devices vulnerable to malware and phishing attacks. Risks include financial loss, as scammers can make unauthorized purchases using your information, potentially harming your credit score. Identity theft is also a concern, with personal details being used to open accounts or commit crimes in your name.
Recovering from a scam can be frustrating and time-consuming, often requiring lengthy interactions with banks and law enforcement.
To safeguard against postpaid scams, stay vigilant and verify the legitimacy of any offers or requests—if it seems too good to be true, it probably is. Only transact through Smart’s official stores and online channels, such as their Facebook page, Instagram, X, Telegram, Smart Online Store, Smart App, and MySmart. Report any suspicious activities or fraud to Smart and the authorities.
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