PLDT deploys teams to restore telco services

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PLDT Inc. and Smart Communications Inc. (Smart) said they are rapidly restoring fixed and wireless networks in areas where commercial power returned following the impact of Typhoon Kristine.

“Our network repair teams are continuing to restore connectivity to areas such as Batangas, Cavite, Laguna and Camarines Sur, where commercial power has come back,” said Cathy Yang, first vice president and group head of corporate communications at PLDT and Smart.

“While the extent of damage to the lines leading to individual homes affect the speed of network restoration, PLDT and Smart are committed to reconnecting affected communities as quickly as possible,” she said.

Through the Alagang Kapatid Foundation Inc (AKFI), the PLDT Group facilitated the delivery of relief supplies including food and medicine to employees directly affected by the typhoon.

Two batches of these supplies were delivered to Naga City Friday afternoon via chartered flights. AKFI trucks are en route to Naga City with more relief goods. To support the affected communities, individuals can contribute online donations through the QR code of AKFI and PLDT Group’s fintech unit Maya.

PLDT and Smart’s disaster resilience efforts reinforce their role as lead convenors of the PROTECTA Pilipinas alliance of public agencies and private companies.

PROTECTA Pilipinas seeks the promotion of resilience of telecom networks, including redundancy, disaster recovery plans and cybersecurity protocols to prevent disruption.

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