Lalamove highlights logistics’ role in cutting costs for SMEs

LALAMOVE, a leading on-demand delivery platform, emphasized the cost-saving benefits of modern logistics for small and medium enterprises (SMEs).

Lalamove founder and CEO Shing Chow explained how the company’s “Internet+ Freight” model leverages artificial intelligence (AI) and digital automation to streamline delivery operations at the 2024 World Internet Conference in Wuzhen, China. The event brought together global leaders to discuss digital economy trends, AI and innovative strategies for business growth.

The platform enables efficient matching of goods with vehicles in just 10 seconds, reducing idle time and boosting productivity. These innovations have significantly lowered logistics expenses for businesses, with savings exceeding RMB 10 billion annually in mainland China.

Paul Loo, Lalamove’s chief operating officer, explained the company’s commitment to supporting SMEs, which comprise over 80 percent of its global user base. By offering affordable and reliable delivery solutions, the platform allows SMEs to optimize their operations and remain competitive in the market. “We rigorously tested and improved our product strategies within the domestic market, substantially boosting our competitive edge globally,” Loo stated.

Lalamove’s flexible delivery options help businesses adapt to changing demands and expand their customer reach.

Operating in more than 400 cities worldwide, including Asia, Latin America and EMEA regions, Lalamove employs a “glocal” strategy. This approach balances global operational efficiency with localized adaptations to meet specific market needs. Standardized data practices and digitalized processes ensure seamless service delivery and further reduce costs for SMEs.

SMEs are critical drivers of the economy, and platforms like Lalamove play a key role in empowering businesses to overcome logistical challenges. Cost-effective delivery services enable SMEs to expand their reach and capitalize on new market opportunities without incurring prohibitive expenses.

Lalamove aims to further enhance its services with AI-driven innovations to streamline logistics and provide even greater support to SMEs and driver partners. These efforts reflect the company’s ongoing mission to simplify freight operations and drive economic efficiency globally.

Founded in 2013 in Hong Kong, Lalamove connects SMEs, individuals and corporations with delivery vehicles, offering fast, reliable and technology-driven logistics solutions across 13 global markets.