GLOBAL economic challenges have not discouraged the Philippine IT-Business Process Management industry in maintaining its internationally competitive edge and leadership in outsourcing.
“The Philippine IT-BPM industry is built on the foundation of Filipino resilience and excellence,” IT & Business Process Association of the Philippines (Ibpap) President and CEO Jack Madrid said, adding that the sector continues to stand out despite the impact of external policies and movements across the globe.
While Madrid admitted new foreign policies and other global factors might continue to be a challenge, the Philippines will also push to elevate capabilities at the local level.
“By consistently and urgently upskilling our workforce in emerging fields like artificial intelligence, data analytics and cloud solutions, we ensure the Philippines remains an indispensable partner in the global IT-BPM landscape,” he said.
According to Ibpap, the Philippine IT-BPM sector has demonstrated its ability to adapt to shifting geopolitical landscapes as one of the world’s most resilient outsourcing destinations. It pointed out the country has maintained its position as a preferred partner for global enterprises.
Composed of 400 member groups and six partner associations, Ibpap said global demand for IT-BPM services continues to grow, as companies rely on outsourcing to drive efficiency, scalability and innovation.
“The Philippines stands at the forefront of meeting these demands, thanks to its highly skilled, adaptable and culturally attuned workforce,” Ibpap noted.
Madrid added: “The future of the Philippine IT-BPM industry will not be dictated by external policies or global uncertainties. It is defined by the strength of our people, our adaptability and our unwavering commitment to delivering world-class services.”
Through strategic partnerships among government, academia and industry leaders, Ibpap said the Philippines is actively future-proofing its workforce and ensuring the country remains competitive in delivering high-value solutions.
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