MANILA, Philippines — The country’s homegrown telcos have bested Elon Musk’s Starlink on all categories for internet quality, with Converge ICT Solutions Inc. turning in the quickest speed to top the competition.
In a report, Opensignal principal analyst Robert Wyrzykowski said Converge is leading the pack in terms of download speed, video experience and reliability experience for fixed broadband.
Moreover, telco giant PLDT Inc. emerged with the highest peak download speed and shared the podium with Converge for the best upload speed.
Globe Telecom Inc. achieved its only victory for consistent quality. Notably, Starlink – owned by one of the world’s richest men, Elon Musk – trailed Converge, PLDT and Globe on all accounts, failing to snatch even a single category.
Converge was awarded the most reliable internet service provider (ISP) in the Philippines for turning in a score of 495 on a scale of 100 to 1,000. PLDT came second with 435, while Globe’s 405 and Starlink’s 200 rounded up the list.
Opensignal measures the reliability experience through the step-by-step journey of a subscriber, from establishing a connection to completing tasks like loading a website and streaming a video.
Likewise, Converge recorded a download speed of 65 Mbps to stay ahead of PLDT’s 61.2 Mbps, and the two left behind Globe’s 34.9 Mbps and Starlink’s 26.8 Mbps.
The internet service provider owned by Dennis Anthony Uy also ended up as the only one in the country that can consistently load videos at 1080p or better on a faster time and with little buffer.
Despite this, Wyrzykowski said PLDT remains the largest in the Philippines, accounting for 45 percent of the broadband market, with plans to expand in underserved areas. Converge has 25 percent while Globe has 20 percent, leaving 10 percent to the rest of the field.
For fixed wireless access, Dito Telecommunity Corp. swept its competitors across all categories. In particular, Dito turned in a download speed of 42 Mbps, dusting Smart Communication Inc.’s 16.6 Mbps and Globe’s 7.5 Mbps.
Wyrzykowski said the report covered the performance of the telcos from April 11 to July 9 based on customer feedback with Opensignal.
Periodically, Opensignal releases this fixed broadband index to capture how internet quality in a country is adjusting to the growing demand for connectivity services across the globe.
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