RIDE-HAILING service company Grab said on Thursday it would extend full cooperation with authorities investigating the alleged robbery and sexual assault of a Vietnamese passenger.
“Grab Philippines is extending its full cooperation to the Philippine National Police in their ongoing investigation into a recent case involving a driver-partner,” the company said in a statement. It added that the victim was provided with all the support and assistance she needed.
Grab said the driver involved was permanently banned from its platform while the investigation continues.
“We assure the public that we uphold a strict zero-tolerance policy toward any form of misconduct on our platform and immediately act on any actions that compromise the safety and security of our passengers and drivers,” it added.
“The safety of our community is our priority, and to ensure their well-being, we continuously implement rigorous driver-partner screening and training, utilize advanced safety technology, and work to establish strategic partnerships with law enforcement agencies,” Grab said.
Initial report showed the Vietnamese booked a Grab ride on September 5 but was surprised when the driver allowed another passenger to board the vehicle.
The Vietnamese alleged that the second passenger took her P35,000 cash and mobile phone before sexually assaulting her inside the cab.
The driver, she said, dropped her off somewhere in Parañaque City.
Police tracked down and arrested the Grab driver in Cabuyao, Laguna, on September 7. The victim’s mobile phone was found inside the cab, the police said.
Land Transportation Franchising and Regulatory Board chief Teofilo Guadiz III said negligence on the firm’s side could result in sanctions or suspension of its app for at least 30 days.
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