‘Palabas na ibang tao’ in the workplace

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IN the ever-evolving corporate world, where professional boundaries and personal connections often intertwine, a uniquely Filipino concept, “palabas na ibang tao,” offers a refreshing perspective on maintaining professionalism without sacrificing personal relationships. This notion, rooted deeply in Filipino culture, highlights a refined approach to workplace dynamics, particularly relevant in today’s intricate professional environments.

Literally meaning “projecting to be an outsider,” this cultural nuance refers to the way leaders and members who are personally friends project a professional relationship in the workplace as if they were mere acquaintances. Importantly, this “show” is not meant to be pretentious or disingenuous. Rather, it is a mutual acknowledgment by the leader and member that their personal friendship should not lead to favoritism, unjust treatment or unfair advantages in the professional setting. At its core, “palabas na ibang tao” represents a commitment to upholding principles of fairness, meritocracy and professionalism, even in the presence of close personal bonds. The leader and member agree to interact in their official capacities as they would with any other colleague, setting aside the informal familiarity of their friendship during work hours. This allows the leader to manage the team equitably and make unbiased decisions, while still preserving the warmth and depth of the personal relationship outside the office.

A recent qualitative study focusing on health care professionals reveals the intricacies of leader-member relationships through this cultural lens. It demonstrates how categorizing interactions using Sikolohiyang Pilipino (Philippine Psychology) as either “ibang tao” (outsider) or “hindi ibang tao” (not an outsider) can lead to an environment rich in friendliness and curiosity. Regardless of these classifications, the interactions contribute to healthy relationships, personal well-being, and organizational value creation, illustrating that professional and personal connections can coexist harmoniously. This harmony is particularly evident when candid, open and honest conversations prevail, mitigating conflicts and misunderstandings effectively.

The experiences of specific participants in the said study are particularly inspiring. These individuals show that consciously compartmentalizing their relationships into “palabas na ibang tao” allows them to maintain professionalism while valuing their bonds. This concept directly challenges the belief that workplace friendships compromise professional integrity. The findings of the study reveal that workplace friendships, manifested through “palabas ng ibang tao,” do not surface pretentious actions but rather control possible emotional decisions that can impact their choices and responsibilities given a crucial moment.

“Palabas na ibang tao” presents a more sophisticated perspective ― one can navigate professional responsibilities without forsaking personal connections. Each individual, the leader, and the members who are friends recognize the boundaries of their relationships. When there are professional and work-related conflicts or misunderstandings, they use their meaningful connections to comprehend and resolve issues rather than deepen emotional tensions.

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Adopting “palabas na ibang tao,” leaders and members who are also friends can maintain a professional exterior while nurturing genuine personal connections. This duality ensures that personal relationships are cherished and prioritized, mainly when a colleague or leader is in need. It represents a profound respect and importance toward meaningful connections, integrating professional decorum with personal empathy.

This cultural nuance has significant implications for the corporate world. Organizations that embrace this approach can cultivate environments where professional excellence and personal connections thrive harmoniously. Contrary to conventional skepticism about blending friendships and professional roles, integrating these aspects can enhance working dynamics. For instance, consider a team where colleagues share personal interests outside work, such as sports or community involvement. These connections can strengthen teamwork, foster mutual trust, and improve communication, leading to higher productivity and creativity.

Incorporating the concept of “palabas na ibang tao,” companies can build stronger, more resilient, and empathetic professional communities. Leaders can maintain professional boundaries while ensuring their teams feel valued. This balance is crucial for cultivating a supportive and productive workplace where employees feel understood and appreciated beyond their professional roles.

“Palabas na ibang tao” enriches our understanding of workplace relationships, offering a framework for effectively integrating professional and personal spheres. As the corporate world evolves, embracing this concept can guide us toward a more holistic approach to professionalism — one that respects and nurtures the human bonds that make our professional lives more meaningful.


Retchell L. Morales, DBA, is a part-time faculty member at the Ramon V. Del Rosario College of Business at De La Salle University and the College of Business at Enderun Colleges.

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